Business Systems Automation Technology Operations
Tessera House helps growing companies streamline operations, automate repetitive work, connect their tools, and build scalable systems across people, processes, data, and technology.
Growth adds people, tools, data, and decisions. Without an intentional structure, the pieces stop working together.
01Employee data lives in five different places.
02Important processes still depend on spreadsheets and Slack messages.
03Teams spend hours copying information between systems.
04Nobody is entirely sure which tool is the source of truth.
05Onboarding works—until the person who understands it is out.
06The SaaS stack keeps growing, but nobody owns the architecture.
07Leadership wants more automation and AI, but there’s no clear strategy behind it.
Tessera House turns operational complexity into intentional systems—so work moves cleanly, information stays reliable, and growth does not create more chaos.
Engagements range from a focused systems audit to ongoing systems ownership. Each one is shaped around how your business actually works.
See the whole operating environment clearly before deciding what to change.
Best forTeams that know something is off, but not where it starts.
What we fix
What you walk away with
Remove repetitive work and make handoffs reliable across teams and tools.
Best forTeams copying information between systems by hand.
What we fix
What you walk away with
Give every system a clear role and every important record a reliable home.
Best forCompanies whose stack grew faster than its structure.
What we fix
What you walk away with
Bring consistency and ownership to the tools and access that keep work moving.
Best forGrowing or distributed teams with inconsistent onboarding.
What we fix
What you walk away with
Find practical uses for AI, and introduce them with intention and appropriate guardrails.
Best forLeadership asking where AI actually fits.
What we fix
What you walk away with
Ongoing systems ownership without a full-time internal technology leader.
Best forCompanies too complex for improvisation, but not ready for full-time systems leadership.
What we fix
What you walk away with
Every engagement starts with a conversation, not a proposal. From there the work moves in clear stages, and you always know which one you are in.
A short, no-pressure call to understand what isn't working and whether this is a fit.
Understand how the business actually runs day to day, not how the org chart says it does.
Document systems, workflows, data, dependencies, and the places work quietly breaks.
Propose a simpler future state, sequenced so the important work happens first.
Implement workflows, automations, integrations, and internal tooling.
Hand over something your team can maintain, then keep refining as the business changes.
Engagements can stop after the map and roadmap, continue into implementation, or become ongoing systems support. That decision is yours to make once the picture is clear.
Approximately five years working at the intersection of business operations and technology inside a 300+ person distributed organization—the kind of environment where these problems become impossible to ignore.
Find where employee, company, process, or system data has fragmented
Clarify which tool is the source of truth for each kind of record
Map messy, undocumented workflows into something a team can follow
Reduce repetitive manual handoffs between people and platforms
Improve onboarding, offboarding, access, and permission workflows
Connect tools through automation, APIs, and cleaner data flows
Rationalize SaaS ownership, administration, and renewal responsibility
Create dashboards, documentation, and internal tools teams can maintain
Introduce AI and automation with attention to permissions and governance
“Most of my experience was built inside a fast-growing remote organization, where I saw firsthand what happens when a company grows faster than the systems underneath it.”
Where that experience comes from
I work at the intersection of operations and technology.
My background is unconventional: I originally studied Narrative Studies before moving into operations and, eventually, technology and systems leadership. That path shapes the way I approach this work—structure, clarity, and how information moves through an organization matter as much as the tools themselves.
Technology is rarely the entire problem. Good systems need to make sense to the people using them, fit the way the organization actually operates, and communicate information clearly.
Over the past several years, I have worked across business operations, SaaS administration, automation, APIs, reporting, access management, systems architecture, and technology operations for a distributed workforce.
I created Tessera House to help growing companies build the operational systems I wish more companies had designed intentionally from the beginning.
06Platform-agnostic
Tessera House works across modern business software rather than forcing companies into a predetermined technology stack. The goal is to understand how your organization works, evaluate what you already have, and recommend changes only where they solve a real problem.
A better operating environment
If your company has outgrown the processes and tools that got it here, send a short note about what isn’t working. You’ll get a thoughtful reply, and we’ll decide the next step from there.
Share a little context. You do not need to have the problem perfectly diagnosed before reaching out.